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4609 E. Kellogg
Wichita, KS 67218
We’re open Monday – Friday, 9 a.m. – 3:00 p.m. CST
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Our delivery charges are detailed in the USA Shipping section and International Shipping section and are automatically calculated during checkout.
Which payment methods are accepted in the Online Shop?
We accept Visa, Mastercard, American Express, PayPal and Direct Bank Transfer (Wire). We can make other arrangements by calling our offices at (316) 686-9785
How long will delivery take?
Expedited shipping can be selected on checkout and most orders are shipped within 24 hours. Delivery times vary by carrier and depend on destination.
How secure is shopping in the Online Shop? Is my data protected?
Our stores transactions are secure with an SSL certification that ensures data encryption for all transactions and securing your purchasing information.
What exactly happens after ordering?
We currently process all credit card information offline, during fulfillment and orders are typically processed with 1 business day of the order. We will contact you only if necessary.
Do I receive an invoice for my order?
You will receive and electronic invoice and order updates through email.
How do I pay for something not listed online?
You can make payments for special or custom orders with our open payment option. Please be sure and get a quote from us first.
The open payment form can be found here:
Send us an email
We look forward to your inquiry and will promptly reply.