UNITED STATES ORDERS

PLACING ORDERS – Call our customer service phone (316) 686-9785 during normal business hours. Use our fax number (316) 686-0170, 24 hours per day. You may use email – sales@celestaire.com, internet online ordering- https://www.celestaire.com, or the postal system. For technical advice, please use our customer service phone number, (316) 686-9785.

PAYMENT TERMS – Payment accepted by check or money order payable in US dollars only. Visa, Master Card, and Discover Card welcomed. Prior arrangement required for COD.

SHIPPING – Items are normally shipped within 24 hours of order receipt. Normal method is UPS ground where possible. Next day, or second day air delivery available at nominal extra cost. Additional charges required for air parcel post or air UPS delivery to Canada, Hawaii, or Alaska.

HOURS – Hours for ordering by telephone are from 9:00 AM until 3:00 PM US CST (GMT -6), Monday – Friday. Our retail location may be visited during the above hours at 4609 E Kellogg Drive, Wichita, KS. Please phone ahead to be sure the correct representative is available to serve you.

INTERNATIONAL ORDERS

PLACING ORDERS – Use our commercial phone number +1-316-686-9785, 24 hour fax number +1-316-686-0170, email- sales@celestaire.com, internet online catalog- https://www.celestaire.com, or the postal system, Please see the shipping chart.

PAYMENT TERMS – Payment accepted by international bank draft or money order payable in US dollars (USD) only. Wire transfers may be made to Acct #0261521, Intrust Bank NA, Wichita, Kansas, USA.; Routing # 101100029 (SWIFT TRSTUS44)

CREDIT CARD PAYMENT – Visa, Master Card, Amex, and JCB cards are welcomed and facilitate attachment of shipping charges. However, to prevent fraudulent use, delivery may only be made to the cardholder’s address of record unless additional verification is established.

DUTIES & TAXES – Most Countries levy duties and/or taxes such as VAT or GST on merchandise ordered from outside their borders. Couriers may collect a fee advancement charge of $25. Such fees are strictly the obligation of the recipient to pay, and they will be collected upon delivery of the merchandise.

SHIPPING – Please see shipping chart. We ship only by Express Courier or Express Mail, but our rates are very low.

GUARANTEE

In addition to the various manufacturer’s guarantees, Celestaire offers the following guarantee: If not completely satisfied with any product (except opened software or GPS units), you may return it in its original condition within 30 days of its receipt, for a full refund of its purchase price.

PRICES

In general, our prices are lower than suggested retail. We feel you are entitled to this compensation in return for waiting a few days for delivery. In NO CASE are our products less than the manufacturers highest quality. Celestaire will normally match any price, that is published by another firm, for equivalent merchandise. The listed prices in this catalog are subject to change without notice.

HOURS

Hours for ordering are from 9:00 AM until 3:00 PM US CST (GMT -6), Monday through Friday. Fax is operational 24 hours per day.

For technical advice, please use our commercial phone number, (316) 686-9785

GOVERNMENT AGENCY

Celestaire is an authorized sales agent for:
U.S. Government Printing Office
National Ocean Service

Celestaire is an authorized defense supplier, is listed under section 6605 of the U.S. Military Purchasing Directory, and has been assigned the following coding: Cage Code # 0LD39 Duns#070903018

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